Chargerightathome began with a simple idea: arranging a home charging point installation should be a clear and straightforward process for households preparing for everyday electric vehicle use.
As demand for convenient home charging continues to grow across Europe, we recognised the importance of providing a service that customers can arrange around their own property and appointment requirements. This led to the creation of a service focused on clear booking information, organised appointments and direct communication throughout the service process.
From the initial booking request to the appointment and on-site service, each stage is arranged with the individual customer and property circumstances in mind. We aim to keep the process easy to understand, with the relevant service information provided before a booking is made.
Our website displays selected service options with a booking deposit rather than presenting the displayed amount as the complete cost of every possible installation. This allows the booking process and service scope to be handled according to the circumstances of each individual request.
Today, we continue to serve customers across Germany and Europe through a straightforward, customer-focused approach to home charging point installation services.
Our Approach
We focus on:
- clear service and booking information;
- straightforward appointment arrangements;
- direct communication with customers;
- transparent treatment of booking deposits and applicable charges;
- service arrangements based on the individual booking and property circumstances.
Our aim is to make arranging a home charging point installation a clear and manageable part of the customer journey.